Taking meeting notes is an underrated skill that improves understanding, job performance and, at a macro level, allows communication and collaboration to flow freely throughout the organization. While most began note-taking with pen and paper, the technology available to complete this mundane task can assist in future-proofing soft skills like organization, active listening, and innovation. While it’s surprising that more people don’t take notes, technology is now an enabler and can additionally improve the capability to recall important details.

Studies show that the average employee spends an incredible amount of their time communicating, upwards of 37% for knowledge workers. Today, there are so many platforms and tools to communicate with, the landscape has become confusing with many people using incorrect tools for specific tasks. Email has long been the standard method across organizations, but with Microsoft 365, SharePoint, Microsoft Teams, Yammer, Planner and To-Do offering their own communication methods, organizations have to be succinct in how they communicate, setting methods and expectations for users to be successful.